Facebook Customer Service Issues

My Facebook is not working even after confirming my password. I am uncomfortable with allowing access to my private photos and documents. I have experienced issues with my account in the past and lost one due to Facebook's policies. I prefer not to continually request friendships with my contacts. My Facebook profile belongs to Barbucha L., born on August 1, [redacted], living in Gauteng, Johannesburg, South Africa. My phone number is [redacted]4, and email is [redacted] with the password smoulinka. My profile picture features a yellow, blue, and white parrot on a tree. I don't share personal photos or documents on my profile. Please reconnect my pages promptly without hassle, accepting my details. Kindly inform me via SMS or email. Thank you.

My Facebook account, Chloe Anne, got disabled by Facebook due to my middle name. Even after I provided a photo and my driver's license, they still didn't reinstate it. I created that account specifically for the Coin Master game to avoid giving strangers access to my personal profile. Losing access to my account not only affects my game progress but also the money and time I invested in it. I urgently need my Chloe Anne account back, even if just temporarily, to retrieve my in-game cards. Please help me retrieve my hard-earned progress. Thank you, Amy Anne Cornett.

I am currently unable to sell on the marketplace because I posted three bags for sale. I am frustrated by this situation because the bags I listed did not include any brand names in the post. It seems that marketplace is now assuming all purse brands are fake. It is unreasonable to judge authenticity based solely on a picture. My bags were genuine, and I consistently sell authentic items, yet I keep getting flagged. Meanwhile, individuals who actually post counterfeit items seem to have free rein to list multiple items. There must be a better system for reviewing items. The automatic flagging is preventing me from posting anything. I kindly request that my account be reinstated on the marketplace promptly. Having to wait 7 days for approval, especially when my items are authentic, is unfair. My Facebook profile is under the name Alex Hajek.

Hello, My name is Mansor. I have a Facebook account that I rarely use, maybe once a year at best. I'm currently trying to log in from my new laptop but I'm having trouble because it requires me to do a security check by logging in from a previous device or asking friends for help with the password. The issue is that I'm outside my country, so I can't use the first option to log in from a previous device. I also can't do the second option because I have no way to contact my friends on Facebook since I don't have their email addresses or phone numbers, and the email I used for my username is now closed. I urgently need to resolve this login problem because I'm in Japan and am supposed to meet an old friend, which is only possible through Facebook. Could you please assist me in confirming my identity through an alternative method? Thank you, M.

Dear Facebook, I am Prince Ivan D. Tubog from Toril, Davao City in the Philippines. This late afternoon, while working on my assignments as a student, a friend messaged me on Facebook. She asked for help with a link she sent, which led to a website with a suspicious download prompt that could harm my device. After rejecting the download and informing my friend it was a virus, she did not respond. When I returned to my study session, I found my messenger had stated "session expired." I am reaching out for help as my Facebook account contains cherished memories and photos that I do not wish to lose to a hacker. I suspect my account was targeted due to my moderate popularity on the platform. Thank you for your attention and support, Team Facebook. Sincerely, Prince Ivan D. Tubog

Hello Facebook team, I am a loyal user, Prince Ivan D. Tubog, seeking assistance with a recent hacking incident on my account. My profile was compromised today by a hacker who gained access through a friend's account. I am deeply concerned as my account holds valuable family photos, videos, and memories that I cannot afford to lose. Given my social media presence, I suspect that my account was targeted due to my online visibility. This is not the first time I have faced such an issue, as a similar incident happened to a friend through a suspicious link. I believe this method of hacking should be addressed promptly to prevent further security breaches. I am eager to regain access to my account, although I am unable to recover it via my Yahoo email or previous phone number. I rely on Facebook's support to restore my account promptly. Thank you for your attention to this matter. Sincerely, Prince Ivan D. Tubog

Dear Support Team, I am reaching out for assistance regarding a security issue with my Facebook account. A friend sent me a concerning message with a link through Facebook Messenger. Upon clicking the link and entering my password, my account was hacked. I no longer have access to my account, and the concerning message is being sent to my other Facebook friends, leading to further hacked accounts. I am very concerned about potential misuse of my account and would appreciate your help in regaining access or deactivating it to prevent any further issues. Your prompt assistance in this matter would be greatly appreciated. Thank you, U. Restelica

I recently utilized the "Remember Password" feature on my computer, making it easy to forget my passwords. Regrettably, I have forgotten the password for my Facebook account. After numerous failed attempts, I used the recovery option, and Facebook sent a code to my email. Despite successfully recovering my account via email and changing my password, Facebook has locked me out. I urge Facebook to unlock my account promptly, as I have already provided the necessary proof of ownership by utilizing the connected email to recover my login details.

Hello, I recently encountered an issue with my Facebook account. When attempting to log in, I received a notification stating that my account has been disabled, citing me as ineligible to use the platform. The provided option to reach out for assistance requests that I submit a picture of my ID for review, a step I am hesitant to take as I believe I have not violated any policies. Despite being inactive in terms of posting, group joining, and messaging new contacts, my account, which I've maintained for over 8 years, was unexpectedly disabled. My profile is now unsearchable, leading to the loss of valuable data and memories. I am hoping to engage with a representative who can help reinstate my account. Thank you.

My boyfriend's account has been linked to someone else's account, named Sierra Richmond, and we are unfamiliar with her. He received a message about his login expiring and attempted to reset his password successfully, only to find himself unable to log in again. Upon gaining access, he was directed to Sierra's account, where he could only see her profile and messages. Despite his attempts to remove his number from her Facebook activity, it was unsuccessful. He is eager to reclaim his account, especially because it contains valuable pictures of his son that he cherishes and hasn't seen in years. Currently, he is completely locked out of his account. Despite our efforts to search for him on Facebook, his profile does not appear, and messages from us and his family indicate they have been reported for spam or abusive activity, which is untrue. He has had this account for many years. We are seeking a prompt resolution to this matter, as it is of utmost importance to him.

I manage a Facebook business page and recently boosted a post I created. The post requires approval from "Facebook Ads," usually a quick process taking a few minutes to a few hours even on weekends. It's now been almost 24 hours, which seems excessive. The post is still "in review," and there are no controversial elements, so the delay is perplexing.

My Facebook accounts have been hacked, and I am unable to access them. The hacker's email was [redacted], which got changed to [redacted] His phone number is [redacted]. I got worried and deleted my Facebook accounts; now I want to recover them. I used to have my landline number linked to my account, but it doesn't work for receiving passcodes, so I tried to use my cell number [redacted]8, but Facebook won't accept it. Please unlock my account so I can log in. My name is Jill B., and I also have a memorial page for my late son, Dustin B. I need assistance with this issue and hope to stop this hacker from causing any more damage. This has happened before, and I had to rebuild everything from scratch. Thank you for your help.

Dear Support Team, I am writing to bring to your attention a concerning issue regarding my father's deactivated profile on your social network. Someone has created a new profile using his name, accessing his personal images and private information. The fake profile contains photos of our family, children, and even infants, including myself. This impersonator has been adding my father's old friends and posting false and defamatory information about me, including hurtful remarks. Despite reporting this to the authorities in Serbia, no action has been taken, and the fake profile remains active. I am compelled to take legal action against your platform if this matter is not addressed promptly. I appreciate your assistance in resolving this distressing situation. Please reach out to me for further verification if needed. Thank you for your cooperation. Nikola Micic

Hello, my wife and I are the owners of IBNB based in Thessaloniki. We have encountered a significant issue recently. The website IBNB.gr has been marked as spam on Facebook, preventing us from advertising or sharing any links with the term "IBNB.gr" in it, or even posting a simple message. I purchased the IBNB.gr domain around 2 years ago and have not utilized it anywhere. IBNB.gr is a platform for tourist advertising and its content is in line with Facebook's policies. Despite sending several complaints, we have not received a satisfactory response, and the problem continues to affect our online business severely. We kindly request prompt assistance to resolve this matter and help us navigate through this difficult situation. Thank you for your attention to this matter. Terorioris Em Stefanos [redacted].

Good day, I used my Facebook the previous night. When I tried to view feeds in the morning, I was prompted to log in again, only to discover that my account had been disabled. I have tried to resolve this issue with no success. My Facebook names are Spart Mykel Ozowalu, and my real name is Micheal Amaechi Anyika. Although they are different, those are my nicknames, and I have not violated any policies. My academic career and important files are linked to this account. Please re-enable my account as I depend on it for various aspects of my life. Thank you.

I am unsure about what transpired. Last Friday, June 14th, I received an unsettling call on Facebook from an unknown individual not on my friends' list. Although hesitant, I didn't report it to Facebook. However, the next day, I woke up to find my account deactivated for being "ineligible". I typically use a different name on Facebook to avoid being located by acquaintances from my past. A simple warning would have sufficed. My primary use of Facebook is for an animal rescue association and crucial contacts, including coordinating a puppy rescue that I missed due to the account deactivation. I acknowledge that I overlooked the platform's terms and conditions, but without prior notice, the sudden disablement was distressing. Despite sending multiple emails with my ID to Facebook, I received only automated responses. Facebook is an essential outlet for me to connect with friends and manage my mental health struggles. Struggling without access to this support system has been challenging. Additionally, my Instagram account, linked to Facebook, has also been affected. I am eager for a response, seeking closure, regardless of the outcome. Thank you.

My birth name is Dibia Daniel. I attempted to change my account name from MC Doxology to IamDoxology, but unfortunately, the change did not go through. During the name change process, I was prompted to confirm my identity. Despite my attempts to confirm it, I was asked to send a picture for verification, which I submitted to Facebook. After sending the pictures, I was informed that I cannot use Facebook until my pictures are viewed and accessed by Facebook. I am the rightful owner of the account #MCDoxology, born on August 20, [redacted], residing at 68 Forces Avenue, Old G/RA, Port Harcourt, Rivers State, Nigeria. I work as an entertainer. I kindly request the Facebook Team to assist me in recovering my account.

I recently faced an issue on Facebook Marketplace where my appeals to remove a ban were denied without a specific reason other than policy violation. My suspicion is that my posts selling name brand purses were mistaken as counterfeit. Being a single mother on a limited income, I heavily depend on the marketplace for my family's necessities and extra income by selling used items. I'm unsure if the flags on my posts were due to other users reporting them or a technical error. Any assistance with this matter would be greatly appreciated. Thank you for your help.

I'm not sure what's going on. After creating a new Facebook account, I was immediately asked for a photo of myself due to "suspicious activity" and my account was banned. Even after submitting forms with my driver's license multiple times, I haven't received any updates in over a week. I tried creating a new account with my phone number, but the same issue came up. Although my latest account is still active, I've already been asked for a photo again. Facebook needs to address these issues to avoid discouraging new members like me. I hope they can fix this soon and stop disabling my accounts without reason.

My previous Facebook account was disabled allegedly due to using false information. I am uncertain which email was attached to the account, but I have since changed my email and phone number, which now does not include a cellphone. I sometimes use my middle and maiden names like Louise Martin, but these are valid names for me. I attempted to create a new account, but after verifying my email with a code, I received an error message asking me to try again later, which was frustrating. I mainly use Facebook for research purposes and would like to create a new account under my current email address: [redacted], using the name Jean Martin Sopko. I want any old accounts closed and a new one established promptly to address this issue.