My name is Leighamber Southerland. I've had a Facebook account with yall for a few year...

GetHuman-leighamb's Recover Hacked Account issue with Facebook from June 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-leighamb's own words
My name is Leighamber Southerland. I've had a Facebook account with yall for a few years now. I have had the same password for the same years. I've had new phones and never had problems downloading and signing back in. Well a couple days ago I open up the app to scroll through and it says session expired. No big deal I've seen it before wants me to put the password in and I'll go about my business. Well I do as I usually do and put my password in and it doesn't work. I've followed all the steps to try to change password via mobile number and it won't send the code. I've tried putting my email in and it won't bring up what needs to be done. I seriously think someone I know that we no longer associate and is mad has done something to my page. Everyone else can see it but I cant log in. I'm confused on how this has happened. I've got memorable pictures on this account from being pregnant with my children, first this and first that. I just would like to be able to retrieve my account back. I've never been in trouble with Facebook and I dont understand what has happened. Please help me. Please.

GetHuman-leighamb did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-leighamb
Jun 14th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 519811 others
0 customers following this


GetHuman-leighamb started working on this issue
Jun 14th, 2019 1:20am
GetHuman-leighamb indicated the issue is not fixed yet.
Jun 14th, 2019 11:04am
GetHuman-leighamb indicated the issue is not fixed yet.
Jun 14th, 2019 11:43am
GetHuman-leighamb indicated the issue is not fixed yet.
Jun 14th, 2019 11:45am

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