Hello. I have been using the two-step verification method to log in to my account (Logi...

GetHuman-mutigaj's Recover Hacked Account issue with Facebook from June 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-mutigaj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-mutigaj's own words
Hello. I have been using the two-step verification method to log in to my account (Login code SMS) until yesterday evening, around ****H. This morning I tried logging in and the message I am getting is that I do not have a phone listed to my account and that I should log in from a recognized device. This appears suspicious to me. Please let me know what is wrong with my account and help me recover it. *Thanks.
GetHuman-mutigaj did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman-mutigaj
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 518781 others
0 customers following this
GetHuman-mutigaj started working on this issue
Jun 13th 7:25am
GetHuman-mutigaj indicated the issue is not fixed yet.
Jun 13th 11:43am