Hi, I'm reaching out about my deceased father's account. Awhile ago my dad's account w...

GetHuman-leissoj's customer service issue with Facebook from June 2019

Help with my Facebook issue
The issue in GetHuman-leissoj's own words
Hi, I'm reaching out about my deceased father's account. Awhile ago my dad's account was hacked by someone. He also had his identity stolen awhile back as well. My dad passed away March **, ****. Someone contacted me today through Facebook and told me he is using my dad's account to scam people with low interest loans! Probably taking their information and doing it the same way they did with my dad. We live in the United States and this person who's using my dad's account is from a different country. The guy that contacted me today is from Hungary. I need that account terminated so he doesn't scam anyone else out of money and personal information.*Thanks,*Josh
GetHuman-leissoj did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-leissoj fixed the problem
We are waiting for GetHuman-leissoj to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-leissoj
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Seen by 9 customers so far
Similar issue to 518614 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-leissoj started working on this issue
Jun 13th 3:58am
GetHuman-leissoj indicated the issue is not fixed yet.
Jun 13th 6:03pm
GetHuman-leissoj confirmed the issue is fixed. Hooray!
Jun 16th 4:21am