Dear Sir and Madam, I have a problem with my mother's facebook account because she got...

GetHuman-senghain's customer service issue with Facebook from June 2019

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The issue in GetHuman-senghain's own words
Dear Sir and Madam, I have a problem with my mother's facebook account because she got lose her mobile phone and phone number and forgot her account facebook passwert then another person was found her phone and he didn't turn it back he also used my mother's facebook account around ** months ago so now I want you to help me to get my mother's facebook account back. I hope you can help me. *Kind Regars.
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Customer service issue
Reported by GetHuman-senghain
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 13 customers so far
Similar issue to 518569 others
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GetHuman-senghain started working on this issue
Jun 13th 2:58am
GetHuman-senghain confirmed the issue is fixed. Hooray!
Jun 13th 7:19am
GetHuman-senghain confirmed the issue is fixed. Hooray!
Jun 13th 7:33am
GetHuman-senghain indicated the issue is not fixed yet.
Jun 13th 7:34am
GetHuman-senghain indicated the issue is not fixed yet.
Jun 16th 6:03am
GetHuman-senghain indicated the issue is not fixed yet.
Jun 16th 6:22am
GetHuman-senghain indicated the issue is not fixed yet.
Jun 16th 6:26am