Hi. I got a new phone but the same phone number. I had forgotten the password to my ac...

GetHuman-jazznbul's Can't Receive Code to Reset issue with Facebook from May 2019

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The issue in GetHuman-jazznbul's own words
Hi. I got a new phone but the same phone number. I had forgotten the password to my account so i tried to reset it. It won't work as for some reason i am not receiving the * digit code to my phone. I have sent identification emails and have received temporary passwords but they do not work. It says my account is hidden. I have been trying for days to solve the issue but without any success. Now i have tried to just set up a new facebook account and it won't let me so that either. Please help. I would like to get into my old account which i have had for years
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Can't Receive Code to Reset issue
Reported by GetHuman-jazznbul
May 22nd, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 491545 others
0 customers following this
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GetHuman-jazznbul started working on this issue
May 22nd 7:21am
GetHuman-jazznbul indicated the issue is not fixed yet.
May 22nd 11:53pm