Hello*I have a problem with my Facebook account,, *The problem is that it's been deacti...
GetHuman2953967's customer service issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman2953967's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2953967's own words
Hello*I have a problem with my Facebook account,, *The problem is that it's been deactivated after Facebook has asked me to send a picture of my Identity card (ID),, and I've sent a photocopy of it to Facebook three months ago,, and yet every time I open my account,, this message shows up (Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.) *Though I still receive the activities of my facebook account on my Gmail that is connected to the account. *My Facebook email is (*****@***.com) *I hope you can help me to retrieve it.*Thank you!
GetHuman2953967 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2953967 fixed the problem
We are waiting for GetHuman2953967 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.