Hello*I have a problem with my Facebook account,, *The problem is that it's been deacti...

GetHuman2953967's customer service issue with Facebook from May 2019

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The issue in GetHuman2953967's own words
Hello*I have a problem with my Facebook account,, *The problem is that it's been deactivated after Facebook has asked me to send a picture of my Identity card (ID),, and I've sent a photocopy of it to Facebook three months ago,, and yet every time I open my account,, this message shows up (Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.) *Though I still receive the activities of my facebook account on my Gmail that is connected to the account. *My Facebook email is (*****@***.com) *I hope you can help me to retrieve it.*Thank you!
GetHuman2953967 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2953967
May 20th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 489147 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2953967 started working on this issue
May 20th 3:11pm
GetHuman2953967 indicated the issue is not fixed yet.
May 23rd 3:27pm