*****@***.com or *********** are the infos in my girlfriend's account. It was hacked an...

GetHuman-alexraph's Recover Hacked Account issue with Facebook from May 2019

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Before contacting them, items GetHuman-alexraph may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-alexraph's own words
*****@***.com or *********** are the infos in my girlfriend's account. It was hacked and my girl dont have access on these two anymore. Email's not engaing in any activities anymore since more than * or * years ago. Mobile was on a phone that was stolen last month. How can we retrieve this account? It was hacked last night. Please kindly help us. **P.S. Proof that she is my girlfriend, my name is Alex Raphael Mance on facebook and is on "in a relationship with" status of my girlfriend's account. Please help
GetHuman-alexraph did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman-alexraph
May 20th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 488444 others
0 customers following this
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GetHuman-alexraph started working on this issue
May 20th 3:13am