For some reason I have been logged out of my account. I went to log in using my last kn...

GetHuman2949795's Can't Receive Code to Reset issue with Facebook from May 2019

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The issue in GetHuman2949795's own words
For some reason I have been logged out of my account. I went to log in using my last known password but it said that it was an old password. The problem is both my email account and phone number that are linked to my Facebook acc are both old and I no longer have access to. So I have no way of receiving a code to put in and reset my password.. I even sent my passport photo to fb support becasue apprently this would help them idenifity me and regain access. Although I haven’t received any word back about the next step towards regaining access to my account. In other words I believe I need to speak to a real person so they can identify me and help me reset my password and get my account back! **Cheers
GetHuman2949795 did not yet indicate what Facebook should do to make this right.
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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2949795
May 19th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 487916 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2949795 started working on this issue
May 19th 5:20pm
GetHuman2949795 indicated the issue is not fixed yet.
May 19th 9:25pm
GetHuman2949795 indicated the issue is not fixed yet.
May 19th 10:20pm