Hello, My name is Shonica Jefferson, On Facebook I'm under Vett Jefferson. I lost my Fa...

GetHuman-shonicaj's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-shonicaj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-shonicaj's own words
Hello, My name is Shonica Jefferson, On Facebook I'm under Vett Jefferson. I lost my Facebook account because someone was acting like my friend Harris Lashonda ( which come to find out her pages was hacked). They sent me a message on messenger acting like her, longstory I failed for their Trapp and gave my passcode to the scammers . I would appreciate if you can have me recover my account or kick Vett Jefferson out, thanks.
GetHuman-shonicaj did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman-shonicaj
May 19th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 487650 others
0 customers following this
GetHuman-shonicaj started working on this issue
May 19th 1:32pm
GetHuman-shonicaj indicated the issue is not fixed yet.
May 19th 6:43pm
GetHuman-shonicaj indicated the issue is not fixed yet.
May 20th 6:17pm