Hi, someone I used to live with has hacked my old Facebook account, and changed the pas...

GetHuman-ohanlono's Recover Hacked Account issue with Facebook from May 2019

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Before contacting them, items GetHuman-ohanlono may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ohanlono's own words
Hi, someone I used to live with has hacked my old Facebook account, and changed the password to. I can't get in to the account to deactivate it. This has been going on now for several years, and I just can't seem to get anything done about it. I have complained many times before about this issue, but to no avail. Please can you help me with this, it's starting to affect my business now. If you can't help me, then I will be left with no other option than to go to the police for help.*Many thanks and kind regards *Oran O'Hanlon.
GetHuman-ohanlono did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman-ohanlono
May 19th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 487309 others
0 customers following this
GetHuman-ohanlono started working on this issue
May 19th 5:41am