I can't log into my Facebook account. The email *****@***.com associated with that acco...

GetHuman2946532's customer service issue with Facebook from May 2019

10 views | 486915 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman2946532's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2946532's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2946532 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2946532 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2946532 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2946532's own words
I tried using my gmail *****@***.com to retrieve my main account back, but it was under another Facebook account that I created when I was younger and it was never in use. ... I can't log into my Facebook account. The email *****@***.com associated with that account has been deactivated along with a phone number that I no longer use (I can't recall what it was). So, there is no way I can log into my account again.
This is quite frustrating because I tried every method that I've looked into and nothing seems to resolve my issue.
I just want the other account with the email: *****@***.com removed completely, so I can get my main account back. If there was any way, I can use the email above in replace of the *****@***.com account.
I've looked through the Facebook Help Center, and it did not fix my issue.
How GetHuman2946532 fixed the problem

We are waiting for GetHuman2946532 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2946532 fixes it.
This email address isn't valid

Facebook

Facebook
Customer service issue
Reported by GetHuman2946532
May 18th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 486915 others
0 customers following this

Timeline

GetHuman2946532 started working on this issue
May 18th, 2019 8:51pm
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 2:04am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:34am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 3:35am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 4:22am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 4:24am
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 8:33pm
GetHuman2946532 indicated the issue is not fixed yet.
May 19th, 2019 9:41pm