Someone is accessing my acccount, resetting my passwords, and there are friends being a...

GetHuman-derek_ry's customer service issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman-derek_ry's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-derek_ry may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-derek_ry's own words
Someone is accessing my acccount, resetting my passwords, and there are friends being added to my list that i never added. this has happened twice in the last * months or so...I want to know who added this friend, which i never added. and if facebook has some sort of "alogarythm" to add friends for you, well then i dont want that.....the last time this has happened is within this last week, and both times i have re-created another strong password, not being able to log in is one thing, but added friends i didnt add ??? its not normal..please help, if its possible i want to know who is doing this...
GetHuman-derek_ry did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-derek_ry fixed the problem
We are waiting for GetHuman-derek_ry to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-derek_ry
May 18th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 486668 others
0 customers following this
Timeline
GetHuman-derek_ry started working on this issue
May 18th 4:30pm