Someone is accessing my acccount, resetting my passwords, and there are friends being a...

GetHuman-derek_ry's customer service issue with Facebook from May 2019

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The issue in GetHuman-derek_ry's own words
Someone is accessing my acccount, resetting my passwords, and there are friends being added to my list that i never added. this has happened twice in the last * months or so...I want to know who added this friend, which i never added. and if facebook has some sort of "alogarythm" to add friends for you, well then i dont want that.....the last time this has happened is within this last week, and both times i have re-created another strong password, not being able to log in is one thing, but added friends i didnt add ??? its not normal..please help, if its possible i want to know who is doing this...
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Customer service issue
Reported by GetHuman-derek_ry
May 18th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 486668 others
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GetHuman-derek_ry started working on this issue
May 18th 4:30pm