Hi there, I’ve just changed my device and I am unable to login or find my account detai...

GetHuman-denisa_t's Reset Password issue with Facebook from May 2019

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The issue in GetHuman-denisa_t's own words
Hi there, I’ve just changed my device and I am unable to login or find my account details to be able to use, and I’d like to be able to recover my account before I’d give my old device away. My current email adress is linked to another Fb account which I am not using at all, and my main one which is Denise Selysee has been set up with an email adress that I had **y ago which I don’t have access to any longer. If u need to contact me my email adress is *****@***.com or ***********. i’ve also sent a recovery email to my gmail account which is *****@***.com - but I’m still waiting for a confirmation( also sent a proof of identify) . I’ll be looking forward to hearing from you asap. *Best regards, *Denisa Tocila ( Denise Selysee)
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Facebook

Reset Password issue
Reported by GetHuman-denisa_t
May 9th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 472813 others
0 customers following this
Timeline
GetHuman-denisa_t started working on this issue
May 9th 12:19pm
GetHuman-denisa_t indicated the issue is not fixed yet.
May 9th 4:49pm
GetHuman-denisa_t indicated the issue is not fixed yet.
May 9th 4:57pm