Good day sir*Ma'am,*Someone logged into my account with my phone and changed my login d...

GetHuman-julirea's Recover Disabled Account issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman-julirea's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-julirea may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-julirea's own words
Good day sir*Ma'am,*Someone logged into my account with my phone and changed my login details the email and phone no they changed it to was: **** *** ****and *****@***.com, so I tried to recover my details and my account was disabled. Up till date I have been trying to no avail, please I need your assistance. I want my login details or reset link to be sent to me through email: below are the details I used for my account: *Email: *****@***.com*Name: Odili Winnie*Username: Juli*real***If possible let me identify some comments I have made in groups or identifying of my friends. Thanks and I will be waiting for your assistance.
GetHuman-julirea did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-julirea fixed the problem
We are waiting for GetHuman-julirea to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman-julirea
May 8th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 471239 others
0 customers following this