I recently tried to reset my password it asked me for two login codes at that point I c...
GetHuman2815750's Can't Receive Code to Reset issue with Facebook from April 2019
1 view | 452938 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman2815750's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2815750's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2815750 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2815750 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2815750 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2815750's own words
I recently tried to reset my password it asked me for two login codes at that point I could not receive both codes due to the phone number on the account is old as I have forgot to change it and update it I have already sent a picture with my ID and I have the email address which is Jeff ** wolf at gmail.com I can get a code there I just cannot receive the other one for the SMS I have attempted many times to do the picture of my ID and the code for my email but it still has failed to let me in and at this point I have I think eight emails stating it was changed but I have not been able to do so and it correctly work to let me back in to my Facebook account so I would appreciate if somehow we can figure out a way to make this easier for me to access my account again thank you I await your response and greatly appreciate your time and assistance with this issue..
GetHuman2815750 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2815750 fixed the problem
We are waiting for GetHuman2815750 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.