I recently tried to reset my password it asked me for two login codes at that point I c...

GetHuman2815750's Can't Receive Code to Reset issue with Facebook from April 2019

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The issue in GetHuman2815750's own words
I recently tried to reset my password it asked me for two login codes at that point I could not receive both codes due to the phone number on the account is old as I have forgot to change it and update it I have already sent a picture with my ID and I have the email address which is Jeff ** wolf at gmail.com I can get a code there I just cannot receive the other one for the SMS I have attempted many times to do the picture of my ID and the code for my email but it still has failed to let me in and at this point I have I think eight emails stating it was changed but I have not been able to do so and it correctly work to let me back in to my Facebook account so I would appreciate if somehow we can figure out a way to make this easier for me to access my account again thank you I await your response and greatly appreciate your time and assistance with this issue..

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2815750
Apr 26th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 452938 others
0 customers following this

Timeline

GetHuman2815750 started working on this issue
Apr 26th, 2019 5:25pm