Someone has taken over my email and managed to change my Facebook password so can't get...

GetHuman2775429's Recover Hacked Account issue with Facebook from April 2019

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Help with my Facebook issue
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2775429's own words
Someone has taken over my email and managed to change my Facebook password so can't get on either. It's *****@***.com. don't have the mobile I registered my account through either
GetHuman2775429 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Recover Hacked Account issue
Reported by GetHuman2775429
Apr 19th, 2019 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 441979 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2775429 started working on this issue
Apr 19th 3:30pm
GetHuman2775429 indicated the issue is not fixed yet.
Apr 19th 10:41pm
GetHuman2775429 indicated the issue is not fixed yet.
Apr 20th 4:06pm