good morning, i am contacting you for a bit of help and advice, my father passed away...

GetHuman-macjag's customer service issue with Facebook from March 2019

413405 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-macjag's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-macjag's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-macjag will want to follow the link below to head to their help center. We will check on GetHuman-macjag later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-macjag may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-macjag's own words
good morning, i am contacting you for a bit of help and advice, my father passed away * years ago and his Facebook account is still active, me and my family would like to keep it active in his memory but his ex partner has been logging into it and changing things, she has put his status to single and removed most of my family from it because she didn't like them, i was inquiring if there was a way i could gain access to his account to stop her doing this, i would like to make his current status as deceased and put my family back on it and stop her using and messing around with it, i would be grateful to know if there is anything i can do to resolve this issue, thank you for your time, Mr M Coleman
GetHuman-macjag did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-macjag fixed the problem
We are waiting for GetHuman-macjag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-macjag fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-macjag
Mar 31st, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 413405 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-macjag started working on this issue
Mar 31st 12:40pm