I received an email from fb this am that someone had logged into my account from an and...

GetHuman2646823's Recover Hacked Account issue with Facebook from March 2019

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Help with my Facebook issue
GetHuman2646823's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2646823 will want to follow the link below to head to their help center. We will check on GetHuman2646823 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2646823's own words
access my account and discontinue it as it has been hacked ... I received an email from fb this am that someone had logged into my account from an android. Asim Ciko is the new name on my account. The access email and passwords have all been changed. I have no way of logging in.
i can't secure my account because the person that hacked it changed the email I use to reset the password.
Discontinue my facebook account.
I have an issue with Facebook too
How GetHuman2646823 fixed the problem
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Recover Hacked Account issue
Reported by GetHuman2646823
Mar 31st, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 413402 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2646823 started working on this issue
Mar 31st 12:38pm
GetHuman2646823 indicated the issue is not fixed yet.
Mar 31st 5:12pm
GetHuman2646823 indicated the issue is not fixed yet.
Mar 31st 5:13pm
GetHuman2646823 indicated the issue is not fixed yet.
Apr 1st 12:39pm
GetHuman2646823 indicated the issue is not fixed yet.
Apr 1st 12:43pm
GetHuman2646823 indicated the issue is not fixed yet.
Apr 3rd 10:25pm