Hello. My name is Mitchell Kucenko *I am from Christchurch , New Zealand. *I deactivate...

GetHuman2646477's Recover Disabled Account issue with Facebook from March 2019

591 similar
0 following
Help with my Facebook issue
GetHuman2646477's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2646477 will want to follow the link below to head to their help center. We will check on GetHuman2646477 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2646477's own words
Hello. My name is Mitchell Kucenko *I am from Christchurch , New Zealand. *I deactivated my Facebook account about * years ago. I want to get back on Facebook. My email should have been M*****@***.com or Mitchell-K*****@***.com *Or *****@***.com*My current phone number is ********** but my number may have been different when I last used my Facebook account years ago. I can send copy’s of my drivers licence and passport to verify this. I also think I remember my old password. Can you please talk me threw the process of re-activating my account as I have many old friends I would like to get in contact with also I have many photos I would like to get back which I had on my page. Thank you
GetHuman2646477 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2646477 fixed the problem
We are waiting for GetHuman2646477 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2646477 fixes it.
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman2646477
Mar 31st, 2019 - 6 mons ago
I have an issue with Facebook too
Seen by 54 customers so far
Similar issue to 591 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2646477 started working on this issue
Mar 31st 10:52am
GetHuman2646477 indicated the issue is not fixed yet.
Apr 1st 10:58am