Facebook shut down my account because it was about to hacked, but they notified me befo...
GetHuman-venesha's Recover Hacked Account issue with Facebook from March 2019
Help with my Facebook issue
GetHuman-venesha's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-venesha will want to follow the link below to head to their help center. We will check on GetHuman-venesha later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-venesha's own words
Facebook shut down my account because it was about to hacked, but they notified me before anything could happened. The individual who tried to access my account logged in from another country (Canada). I'm having difficulty re-openeing my account because Facebook won't respond when trying to resolve. I upload current driving state ID as requested, but nothing comes back from it. I would like this issue to be resolved as soon as possible.
GetHuman-venesha did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-venesha fixed the problem
We are waiting for GetHuman-venesha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.