It appears my Facebook has been hacked or someone has changed the password on it. I am...
GetHuman2645329's Recover Hacked Account issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2645329's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2645329 will want to follow the link below to head to their help center. We will check on GetHuman2645329 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2645329 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2645329's own words
It appears my Facebook has been hacked or someone has changed the password on it. I am always logged in my Facebook account this morning it told me I need to log in which I thought was strange and when I tried with my Touch ID and typing in the password manually it said password is incorrect. My email for Facebook is not the email I use now so I do not remember the password for it. I am very upset as I have had that Facebook account for a long time and it has memories of status’ and pictures over a long period of time.
GetHuman2645329 did not yet indicate what Facebook should do to make this right.
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