GetHuman-sweet_du's Recover Hacked Account issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman-sweet_du's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sweet_du will want to follow the link below to head to their help center. We will check on GetHuman-sweet_du later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sweet_du may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-sweet_du's own words
Facebook Name: Maritess Rl*Facebook username: mariateresa.lanzanas*Previous email used: *****@***.com**My account was hacked on march *. An email address named *****@***.com was added to my account, then changed my password.**The *****@***.com recieved an email about change password notification. Unfortunately, I have not noticed the email. The ticked expired when I tried to access the secure your account password change email. Please help me.**-Maria Teresa Lanzanas
GetHuman-sweet_du did not yet indicate what Facebook should do to make this right.
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