Woke up this morning and my friend told me she was blocked , my boyfriend got on my pag...

GetHuman-ccheyenn's Recover Hacked Account issue with Facebook from March 2019

3 views
 | 
412054 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ccheyenn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ccheyenn's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ccheyenn will want to follow the link below to head to their help center. We will check on GetHuman-ccheyenn later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ccheyenn may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ccheyenn's own words
Woke up this morning and my friend told me she was blocked , my boyfriend got on my page , all of my photos are still there except my profile picture is changed and cover photo is changed . I forgot my email and password to my account , and the name on my account is something foreign that I can’t read . I’d really like to recover my account because I have pictures of my deceased daughter on there I can’t get back.
GetHuman-ccheyenn did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ccheyenn fixed the problem
We are waiting for GetHuman-ccheyenn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ccheyenn fixes it.
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-ccheyenn
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 412054 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ccheyenn started working on this issue
Mar 30th 2:28pm