Hello. Few days ago I performed a total reset of my device and now cannot log into my...

GetHuman-aanhalt's Report a Problem issue with Facebook from March 2019

411942 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-aanhalt's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-aanhalt got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-aanhalt's own words
Hello. Few days ago I performed a total reset of my device and now cannot log into my account. I do not have access to the email address linked to the account because it has been disabled and also got completely different telephone number so it is impossible for me to get the access codes. If you require I can send you a copy of my driving licence and photo ID if that could speed up the process.* Please get back to me as soon as you possibly can as it is a matter of urgency for me. *Regards Artur Anhalt
GetHuman-aanhalt did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-aanhalt fixed the problem
We are waiting for GetHuman-aanhalt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aanhalt fixes it.
This email address isn't valid


Report a Problem issue
Reported by GetHuman-aanhalt
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 411942 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-aanhalt started working on this issue
Mar 30th 12:21pm