I forgot my password to facebook, cannot change my password with out knowing the old pa...

GetHuman-lyons_ro's Reset Password issue with Facebook from April 2019

Help with my Facebook issue
The issue in GetHuman-lyons_ro's own words
Reset password. ... I forgot my password to facebook, cannot change my password with out knowing the old password. I do not have access to any of the emails on my facebook account. i would need a email sent to my new email address so I can reset my password!
They could send me a temporary password so I can change my password!
How GetHuman-lyons_ro fixed the problem
I actually figured out that while Iwas trying to break back in to my email account.. I even called yahoo, they wanted me to pay over $***.** to fix my problem..after that I remembered about my original email address I had..so I remembered my password by accident so I went to facebook and sent me a code to change my password. I had to do that * times, after I got the code I had to use my new password and had to change that password and make a new password. Which Wrote down so I wouldn't. Forget again!
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Reset Password issue
Reported by GetHuman-lyons_ro
Apr 17th, 2019 - 3 years ago
Fixed
GetHuman-lyons_ro shared how to fix
Seen by 25 customers so far
Similar issue to 438208 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-lyons_ro started working on this issue
Apr 17th, 2019 2:25am
GetHuman-lyons_ro indicated the issue is not fixed yet.
Apr 17th, 2019 6:46pm
GetHuman-lyons_ro indicated the issue is not fixed yet.
Apr 17th, 2019 6:47pm
GetHuman-lyons_ro indicated the issue is not fixed yet.
Apr 17th, 2019 6:47pm
GetHuman-lyons_ro indicated the issue is not fixed yet.
Apr 17th, 2019 6:47pm
GetHuman-lyons_ro indicated the issue is not fixed yet.
Apr 17th, 2019 6:47pm
GetHuman-lyons_ro indicated the issue is not fixed yet.
Apr 17th, 2019 6:52pm
GetHuman-lyons_ro confirmed the issue is fixed. Hooray!
Apr 18th, 2019 3:21am

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