I get all messages from all my friends except one I have friended and re-friended. I do...
GetHuman2634270's Report a Problem issue with Facebook from March 2019
Help with my Facebook issue
GetHuman2634270's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2634270 will want to follow the link below to head to their help center. We will check on GetHuman2634270 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2634270's own words
I get all messages from all my friends except one I have friended and re-friended. I don't pick up anything most the times sometimes very seldom I get the bobble head she has sent something and I a link but not what she sent. Very frustrating since she is my mom. Can you please tell me what to do. Please remember I am not tech savvy so please be patient if I don't understand and be very specific thank you
GetHuman2634270 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2634270 fixed the problem
We are waiting for GetHuman2634270 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.