Hi,**I'm having a great deal of difficulty with a facebook account-I recently closed my...

GetHuman-gardensb's customer service issue with Facebook from March 2019

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The issue in GetHuman-gardensb's own words
I have not seen any change still not fixed ... Hi,**I'm having a great deal of difficulty with a facebook account-I recently closed my account for Gail Pinata with a page for pinata paradise. I started a new account Charlie Gardens with a page Gardens by Charlie. This morning I go to log in and it's back to Gail Pinata?????? I lost all posts on Gardens by Charlie and I also see that my address is listed, which I did not want for privacy concerns.*I find facebook extremely difficult to navigate and would appreciate your help****Thanks
I have no idea why this isn't fixed yet----it's going on * days!!!!!!! I would like the account Gail Pinata and Pinata Paradise deleted completely and I would like Charlie Gardens and the page Gardens by Charlie restored to where they were before this fiasco. All I keep receiving from Facebook is "is this fixed yet"**Seriously-I can't believe this is taking so long
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Facebook

Customer service issue
Reported by GetHuman-gardensb
Mar 29th, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 698 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gardensb started working on this issue
Mar 29th 9:19am
GetHuman-gardensb indicated the issue is not fixed yet.
Mar 30th 9:29am
GetHuman-gardensb indicated the issue is not fixed yet.
Mar 30th 9:30am
GetHuman-gardensb indicated the issue is not fixed yet.
Mar 30th 9:31am
GetHuman-gardensb indicated the issue is not fixed yet.
Mar 30th 4:48pm
GetHuman-gardensb indicated the issue is not fixed yet.
Mar 31st 8:33pm
GetHuman-gardensb indicated the issue is not fixed yet.
Apr 1st 9:40am
GetHuman-gardensb indicated the issue is not fixed yet.
Apr 1st 9:46am
GetHuman-gardensb indicated the issue is not fixed yet.
Apr 2nd 11:27am
GetHuman-gardensb indicated the issue is not fixed yet.
Apr 3rd 10:10am