Someone from Lagos, Nigeria has hacked my facebook page. When I try to get my page bac...

GetHuman2617522's Recover Hacked Account issue with Facebook from March 2019

16 views | 408097 similar | 0 following
Help with my Facebook issue
GetHuman2617522's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2617522 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2617522 can let us know if they help or not.
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2617522's own words
I was avoiding getting scammed. ... Someone from Lagos, Nigeria has hacked my facebook page. When I try to get my page back, it throws up this other email address and I can't get around this. Can you help get it back? They are trying to scam people as they tried to scam me into send money to get a larger amount back thru their FB page called : The Trust Community Foundation claiming that senior citizens can get a grant from them. I think they are using my page now to try to scam other people. I finally figured out their game and said I would NOT be sending any money, then they took over my page.
Fake Book has no way to contact them to fix a problem.
If FB would just respond to your problem. I have sent an email to security. No response yet.
A Customer of Whom are you inferring here.
I called Norton, my security experts. They just tell me I have to deal with FB directly. They only solve Norton problems
How GetHuman2617522 fixed the problem

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Facebook

The hackers are promoting a "The Trust Community Foundation". They want you to send money and then they respond with a large grant from a Federal and State Grant. It's a big lie.
Recover Hacked Account issue
Reported by GetHuman2617522
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 408097 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2617522 started working on this issue
Mar 28th, 2019 4:45pm
GetHuman2617522 shared this issue with friends on Facebook
Mar 28th, 2019 4:45pm
GetHuman2617522 indicated the issue is not fixed yet.
Mar 29th, 2019 7:00pm
GetHuman2617522 indicated the issue is not fixed yet.
Mar 29th, 2019 7:06pm
GetHuman2617522 indicated the issue is not fixed yet.
Mar 29th, 2019 7:08pm