Facebook Customer Service Issues

I had no issues with my Facebook account when I went to bed. However, the next morning, my account was missing, including my picture on Messenger. I am unsure if it got hacked or what happened. I am desperate to recover it. Occasionally, my original account picture appears briefly, but vanishes when I try to interact with it. I contacted a phone number on the Facebook website, but unfortunately, it turned out to be a scam. They deceived us into spending $[redacted] on Google Play cards to supposedly fix my account and refund the money, which never occurred. Please assist me in restoring my beloved Facebook account as I am disabled and greatly dependent on it.

I had been using my Facebook account until I went to bed. The next morning, I noticed that my account was missing, including my profile picture on Messenger. I suspect it might have been hacked. I am unable to restore it, even though occasionally my original profile picture appears but vanishes when clicked. I fell victim to a scam when I contacted a phone number listed on the Facebook website. They scammed me out of $[redacted] by suggesting I buy Google Play cards to fix my account with a promise of a refund, which never happened. Being disabled, my Facebook account meant a lot to me. I urgently need assistance in recovering it to its former state. Can someone please respond to my issue?

My account was unexpectedly disabled on March 11, [redacted], without any prior notification. I have tried multiple times to resolve this issue and have not received any feedback. I urgently need assistance as not being able to access my Facebook account is causing me many problems. I have dedicated nine years to building memories with wonderful people on Facebook. Please reinstate my account. I acknowledge any mistake I might have made, and I assure you that I will comply with all of Facebook's rules going forward. Account Details: - Account Holder Name: Jitendra Dubey - Email: [redacted] - Phone: +91 [redacted] - City: Jabalpur (MP), India - Birthday on Facebook: November 27, [redacted] - School: MEMS - College: SRIT - University: RGTU - Previous City: Mumbai - Profession: Photography, owner, and photographer at The Dark Room Photography - Previous Workplace: Shades

I accidentally mentioned a bow release named Iso Nock 2 on a bow hunting group, but it was not meant in a sexual or violent manner. I received a seven-day ban, and I'm confused about the reason. I don't want to offend anyone and I don't understand why my post led to this. Can someone clarify why I was banned from the group?

Hello, I'm Dave Steffen. I used to have the email [redacted], but it got hacked years ago. My old Facebook account under the name Dave Steffen has been deactivated since [redacted], and I've been trying to delete it recently. I faced issues with accessing it due to forgetting my password and not having access to the recovery email. I've tried to recover it without success and now worry about my privacy. I've attempted to contact Facebook and Google for help but haven't received any assistance. I am frustrated with the lack of support and hope to either get a code to change my password to my current email, [redacted], to delete the account, or have the account hidden from the public. I've exhausted my options and seek help. Thank you for understanding. Regards, Dave.

I recently received a 7-day ban after posting in a bow hunting group in search of a "nock 2 it," a release for a bow. While I've previously posted memes that violated community standards and understood the associated bans, I'm puzzled by this recent ban for seeking bow hunting items in a relevant group. If possible, I kindly request a review of my post and consider lifting the ban. Thank you for your attention to this matter.

In November [redacted], I pleaded guilty to Criminal Mischief first degree and received a sentence of five years, suspended after eighteen months. A no-contact Protective Order was issued on that date in accordance with Connecticut law for the victim. After serving nine months for good behavior, I was released to parole in July [redacted]. Due to violations involving Facebook friend requests to the victim, I faced consequences in January [redacted], resulting in additional jail time. Despite denying involvement, I am grappling with new charges of Violating a Protective Order. Research shows that Facebook friend requests may be sent involuntarily based on mutual friends and synced contacts. I have blocked the victim and deactivated my account temporarily, awaiting court proceedings scheduled for May 1st. With ongoing legal support, I aim to present valid evidence to dispute the charges. Signed, N. Scelza.

I'm having an issue with my two-step authentication on my Facebook account. I'm unable to receive the login code needed to access my account. Despite having my active Gmail and phone number linked to the account, I'm still unable to log in. I typically use Facebook Lite, but I've also tried the Facebook app, Messenger, and Chrome browser with no success in receiving the OTP code. This issue has persisted since March 30, [redacted].

My client is experiencing persistent issues with their Instagram account being repeatedly taken down without valid reasons. I am reaching out to address a series of ongoing problems that have been escalating over the past four months. Initially, her account has been wrongfully terminated on multiple occasions despite abiding by the platform guidelines agreed upon during sign-up. Notably, there are unauthorized individuals impersonating her, damaging her image as a public figure by scamming people for illicit activities. These actions clearly violate Instagram's community guidelines, specifically the section prohibiting support for terrorism, crime, hate groups, and the promotion of illegal activities. Despite multiple complaints and attempts to resolve these issues, there has been a lack of action from Instagram in upholding their standards. Furthermore, my client has taken steps to establish her name as a brand and business, including obtaining LLC and trademark designations. This situation has not only infringed upon her business identity but has also allowed unauthorized accounts to profit from her image and merchandise. We are seeking prompt assistance to rectify these issues, as other social media platforms have been much more responsive to similar concerns in the past. However, our attempts to contact Instagram have gone unanswered for over four months, leaving us frustrated and seeking a resolution.

Jessica Thyng (J.T.) is currently unable to access her Gmail account due to a security breach while she is incarcerated. The perpetrator has changed her password, preventing her from recovering the account. Although she provided her password for assistance, it is no longer valid. Kindly secure her account to prevent further misuse by locking it temporarily. Messages are being sent from her account under false pretenses. Despite designating her sister, S.C., as a trusted recovery contact, attempts to regain access have been unsuccessful through the help desk. Confirmation of her situation while in jail can be provided if necessary. Your prompt attention to this matter is greatly appreciated.

My Facebook account was hacked shortly after I registered a new phone number on March 27, [redacted]. A man named Valentine hacked it and I struggled for hours on the phone with customer service trying to delete the account. They convinced me to buy $[redacted] of Google Play cards, claiming it was necessary to remove the account. But then they demanded an additional $[redacted] in cards, which made me suspect a scam. I cannot afford this and they are refusing to refund my money. I am distressed and seeking help. I want my accounts deleted and to leave Facebook for good. The phone number I contacted them on is 1-[redacted]. Thank you for your assistance. Terri Lynn L.

Hello, I am Chastity S. and I'm facing a concerning situation where my personal profile and business developer console have been compromised. This has impacted my access to my profile and business page, which are essential for my company, Artists Compound LLC. As the sole legal owner, I am troubled by this misuse. For a decade, Facebook has played a vital role in promoting my business through advertising. Reclaiming control over my accounts and business is imperative. Any assistance in resolving this matter and identifying the individuals responsible would be greatly appreciated. Thank you for your support. Best, Chastity S.

I recently received a 30-day ban from Facebook for allegedly violating their Community Standards. I am aware of the policy regarding the sale of guns, but I did not engage in any transactions involving firearms. I simply posted a photo of a gun on a related page to seek advice about some issues I've been experiencing with it. In the past, I faced a similar situation where I was temporarily banned but was later cleared of any wrongdoing. This time, however, Facebook has not reversed their decision. I am requesting access to my Facebook Messenger, at the very least, to communicate with others. I am hopeful that this issue can be resolved promptly.

Hello, I've been encountering some issues with my Facebook account. I recently closed the account for Gail Pinata, which had a page for Pinata Paradise. I then created a new account, Charlie Gardens, with a page called Gardens by Charlie. However, this morning I tried to log in and found that it had reverted back to Gail Pinata. As a result, I lost all the posts on Gardens by Charlie. Additionally, I noticed that my address is listed, which I did not intend for privacy reasons. Navigating Facebook has been quite challenging for me, and I would be grateful for any assistance. Thank you.

Good morning, I am writing to express my dissatisfaction with an advertiser on Facebook named MYposturefamily. I purchased a T-shirt for £9.00, but they also charged me £70.00 for a membership without delivering anything. After reaching out via email and receiving no response, I discovered they are based in Denmark. Upon contacting them, they requested my order number, then redirected me to their UK department. Despite contacting them multiple times, I have not received any resolution. This situation feels like a scam and has cost me £70.00, which is a significant loss for me. I want to report this experience to prevent others from falling victim to this deceptive behavior.

Hello, I am reaching out because my Facebook account has been disabled, and I believe it may have been due to sharing a tweet about Tommy Robinson. Initially, I came across the tweets on Facebook and did not share them right away. I had shared them a few times after receiving a warning, but others in Brexit groups continued to share them. I was unaware that sharing this information would violate any community standards, as the tweets were related to Brexit and contained no violence or inappropriate language. I respectfully request to appeal the disabling of my account. I am a law-abiding citizen and do not support sharing harmful or aggressive content. Thank you, S.A. Carver Email: [redacted]

Hello Support Team, I hope you are having a good day. Unfortunately, my account has been hacked, and the issue is I cannot remember my Yahoo account details, and I did not set up any recovery options. The hacker has taken over my account, changing the name and privacy settings, affecting my friends and family. I urgently need your help to regain control. I am willing to provide any evidence needed, such as my passport, posts, and friends' names. My details: Name: Dizar Ahmed Qadir Facebook Name: Diaryy Qadir Old Password: [redacted]6 Possibly my phone number: [redacted]7 Please reach out to me. Best regards

Hello Support Team, I hope you are having a great day. Unfortunately, my account has been hacked, and the issue is that I cannot remember my Yahoo account details or set up any recovery options. The hacker has changed my account name and privacy settings, affecting my friends' and family's privacy. I urgently need your assistance to regain access to my account. I am willing to provide any evidence you may require, such as my passport, posts, and friends' names. My details are as follows: - Name: Dizar Ahmed Qadir - Previous FB Name: Diaryy Qadir - Old Password: [redacted]6 - Possibly linked phone number on FB: [redacted]7 Please reach out to me at your earliest convenience. Best Regards

Hello Support Team, I hope you are having a good day. My account has been hacked, and unfortunately, I cannot remember the recovery information for my Yahoo account. The hacker has changed my account name and all my privacy settings, affecting my friends and family's privacy as well. I urgently need your help to regain control of my account. I am willing to provide any evidence you require, including my passport, posts, and my friends' names. Name: Dizar Ahmed Qadir Facebook Name: Diaryy Qadir Old Password: [redacted]6 Possible phone number on Facebook: [redacted] Please reach out to me at your earliest convenience. Best Regards

Hello Support Team, I hope you are having a great day. Unfortunately, my account has been hacked, and the issue is that I cannot remember my Yahoo account details nor have I set up any recovery options. The hacker has modified my account information, compromising the privacy of my friends and family. I urgently need your assistance to regain control of my account. I am willing to provide any necessary evidence such as my passport, posts, or my friends' names to verify my identity. My name is Dizar Ahmed Qadir, and my Facebook name was Diaryy Qadir. The old password associated with the account was [redacted]6. I believe I may have added my phone number to Facebook, possibly as [redacted]7. Please reach out to me at the earliest opportunity. Best Regards