I woke up this morning to see I had received threatening messages from someone I do not...
GetHuman2615976's Recover Hacked Account issue with Facebook from March 2019
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2615976's own words
I woke up this morning to see I had received threatening messages from someone I do not know, stating that they have hacked my Facebook account and changed the email address and phone number linked to the account so that I would not have access to the account unless I gave them login information for a separate social media account I previously had. I am unable to report the problem as I now no longer have access to the account, and I have been trying to have my friends report the account so that it is no longer controlled by the stranger. I would like control of the account back. The issue has also been reported to the police.
GetHuman2615976 did not yet indicate what Facebook should do to make this right.
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