Hello,**My name is Diamond Taylor and on ******* I switched carriers from Verizon to AT...

GetHuman2615431's Recover Disabled Account issue with Facebook from March 2019

3 views
 | 
407680 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2615431's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman2615431 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2615431's own words
Hello,**My name is Diamond Taylor and on ******* I switched carriers from Verizon to AT&T. When I attempted to log into my Facebook, it didn’t recognize my browser on my new phone, and i was supposed to receive an automatically generated code via text to authenticate my account. I never received the text and now I cannot log into my account. Any assistance you can offer would be helpful.**Thank you
GetHuman2615431 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2615431 fixed the problem
We are waiting for GetHuman2615431 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2615431 fixes it.
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman2615431
Mar 28th, 2019 - 21d ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 407680 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2615431 started working on this issue
Mar 28th 10:38am