Cant access account.*The app was deleted and didnt save passwords etc.*So, have tried t...

GetHuman-saintaar's customer service issue with Facebook from March 2019

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The issue in GetHuman-saintaar's own words
Cant access account.*The app was deleted and didnt save passwords etc.*So, have tried the forgot password - it goes round in circles.*The phone number was deleted from the account because someone else had logged into the app.*So not recieving any codes via email or text.*Have also tried to send through ID and photo holding code with no luck.*All of the nominated contacts no longer use those accounts and or are deceased.*All i want is to log back into my account to get my photos.
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Facebook

Customer service issue
Reported by GetHuman-saintaar
Mar 28th, 2019 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 407517 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-saintaar started working on this issue
Mar 28th 6:58am