I have been trying to access my Facebook account with my new cell number and gmail acco...

GetHuman2611384's Recover Disabled Account issue with Facebook from March 2019

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GetHuman2611384's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2611384 will want to follow the link below to head to their help center. We will check on GetHuman2611384 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2611384 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2611384's own words
I have been trying to access my Facebook account with my new cell number and gmail account my old Yahoo account supports it but it's to old to access and I don't have that old number is there any way I can access my Facebook without starting a whole new account even though I tried and it sets me up with someone's account I've never seen before so I have no clue on what Facebook is trying to do even though I tried starting a new Facebook account it still won't let me access a new one sends me straight to the unknown user I've never seen before so is there a way to access my old account so I don't have to start one all over again
GetHuman2611384 did not yet indicate what Facebook should do to make this right.
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Recover Disabled Account issue
Reported by GetHuman2611384
Mar 28th, 2019 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 145 others
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GetHuman2611384 started working on this issue
Mar 28th 12:21am