I tried to log into Facebook this morning using my phone and the app asked that I log i...
GetHuman-jpbez's Recover Account issue with Facebook from March 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jpbez's own words
I tried to log into Facebook this morning using my phone and the app asked that I log in again. As i can't remembered the email address that I used the first time i decided to log in with my cell number. I forgot the password and requested a new one and log in that way. Once i logged in with my cell number and new password the profile that opened was not mine but the cell number was the same. I tried to retrieve my profile using my email address but then Facebook said that the email does not exist. I can see my profile when I look for it on someone else account. I don't know what to do to recover all my stuff and profile
GetHuman-jpbez did not yet indicate what Facebook should do to make this right.
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