I tried to log into Facebook this morning using my phone and the app asked that I log i...

GetHuman-jpbez's Recover Account issue with Facebook from March 2019

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The issue in GetHuman-jpbez's own words
I tried to log into Facebook this morning using my phone and the app asked that I log in again. As i can't remembered the email address that I used the first time i decided to log in with my cell number. I forgot the password and requested a new one and log in that way. Once i logged in with my cell number and new password the profile that opened was not mine but the cell number was the same. I tried to retrieve my profile using my email address but then Facebook said that the email does not exist. I can see my profile when I look for it on someone else account. I don't know what to do to recover all my stuff and profile
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Recover Account issue
Reported by GetHuman-jpbez
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-jpbez started working on this issue
Mar 27th 12:13pm