I was advised by Facebook that my account had been locked because someone in the US tri...

GetHuman2602031's Recover Account issue with Facebook from March 2019

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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2602031's own words
I was advised by Facebook that my account had been locked because someone in the US tried to access it. They asked me to change my password to recovery my account. When I tried to change my password, the system did not recognise my previous password and would not let me change it. This means that I was completely locked out. Facebook security are not replying to my email attempts to get them to help. I have also tried to set up a new page for my business but don't want it to be called by my name. I may have complicated matters as it recognises my name and has already got people trying to friend me. I want my old facebook page back. Help?
GetHuman2602031 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman2602031
Mar 27th, 2019 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 404973 others
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Timeline
GetHuman2602031 started working on this issue
Mar 27th 5:18am