My old iPhone was not keeping a charge, so I got a new iPhone. while setting up my iPho...

GetHuman2596940's Recover Account issue with Facebook from March 2019

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GetHuman2596940's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596940 will want to follow the link below to head to their help center. We will check on GetHuman2596940 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2596940 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2596940's own words
Login ... My old iPhone was not keeping a charge, so I got a new iPhone. while setting up my iPhone, Facebook app downloaded and I tried to login. It says that my password was wrong, so I reset it. It said that I would be sent an SMS code to verify identity, I never received the code and that was almost ** hours ago. I have scrolled through Facebook and done everything they’ve asked me to do. I even uploaded a copy of my drivers license. This is insane.
GetHuman2596940 did not yet indicate what Facebook should do to make this right.
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Recover Account issue
Reported by GetHuman2596940
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 403347 others
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GetHuman2596940 started working on this issue
Mar 26th 3:16pm