My old iPhone was not keeping a charge, so I got a new iPhone. while setting up my iPho...

GetHuman2596940's Recover Account issue with Facebook from March 2019

3 views
 | 
403347 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2596940's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2596940's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596940 will want to follow the link below to head to their help center. We will check on GetHuman2596940 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2596940 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2596940's own words
Login ... My old iPhone was not keeping a charge, so I got a new iPhone. while setting up my iPhone, Facebook app downloaded and I tried to login. It says that my password was wrong, so I reset it. It said that I would be sent an SMS code to verify identity, I never received the code and that was almost ** hours ago. I have scrolled through Facebook and done everything they’ve asked me to do. I even uploaded a copy of my drivers license. This is insane.
GetHuman2596940 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2596940 fixed the problem
We are waiting for GetHuman2596940 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2596940 fixes it.
This email address isn't valid

Facebook

Facebook
Recover Account issue
Reported by GetHuman2596940
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 403347 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2596940 started working on this issue
Mar 26th 3:16pm