I received a message from you this morning that someone in Florida tried to log into my...

GetHuman2596892's Hacked or Disabled Accounts issue with Facebook from March 2019

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GetHuman2596892's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596892 will want to follow the link below to head to their help center. We will check on GetHuman2596892 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2596892 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2596892's own words
I received a message from you this morning that someone in Florida tried to log into my account. I don't live in Florida. You asked me to verify it wasn't me and I did. Then you asked me to put in my old log password and then make a new log in password. The problem is you won't accept my old log in. I know it is correct. I use it all the time and it's in my password book.*What do I do now? I can't get passed that spot.*Jo Ann Fisher****-***-****
GetHuman2596892 did not yet indicate what Facebook should do to make this right.
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Hacked or Disabled Accounts issue
Reported by GetHuman2596892
Mar 26th, 2019 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 403320 others
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GetHuman2596892 started working on this issue
Mar 26th 3:09pm