For years now ive been lock out my account. The message I'll always see is this: Unfort...

GetHuman2595475's Recover Account issue with Facebook from March 2019

402637 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2595475's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2595475's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595475 will want to follow the link below to head to their help center. We will check on GetHuman2595475 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595475 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2595475's own words
For years now ive been lock out my account. The message I'll always see is this: Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can. This been going on for years and nothing has happen. Ive sent my ID. As you can see my pic on my ID matches my pic on my profile the only thing wrong is that im using my nickname sugarbear as my profile name. I have alot of memories on this page. Can you help? If not can I just recieve all my pics back.
GetHuman2595475 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2595475 fixed the problem
We are waiting for GetHuman2595475 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2595475 fixes it.
This email address isn't valid


Recover Account issue
Reported by GetHuman2595475
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 402637 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2595475 started working on this issue
Mar 26th 11:09am