For years now ive been lock out my account. The message I'll always see is this: Unfort...

GetHuman2595475's Recover Account issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2595475's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595475 will want to follow the link below to head to their help center. We will check on GetHuman2595475 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595475 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2595475's own words
For years now ive been lock out my account. The message I'll always see is this: Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can. This been going on for years and nothing has happen. Ive sent my ID. As you can see my pic on my ID matches my pic on my profile the only thing wrong is that im using my nickname sugarbear as my profile name. I have alot of memories on this page. Can you help? If not can I just recieve all my pics back.
GetHuman2595475 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman2595475
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 402637 others
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Timeline
GetHuman2595475 started working on this issue
Mar 26th 11:09am