I no longer have access to my old email and never changed it on my face book my son log...
GetHuman-polioliv's Recover Account issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman-polioliv's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-polioliv will want to follow the link below to head to their help center. We will check on GetHuman-polioliv later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-polioliv may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-polioliv's own words
I no longer have access to my old email and never changed it on my face book my son logged out of my account and I have forgotten my password. And I recently use my phone number to help me step son set up his Facebook so now I can’t get in my Facebook with email or cell phone But I’m still logged in to my messenger on my phone. My account email is *****@***.com. Name on account is poli Olivera
GetHuman-polioliv did not yet indicate what Facebook should do to make this right.
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