Hi, I have been hack in my current account. It has my name Elizabeth Candelaria Rodrigu...

GetHuman-ecandela's customer service issue with Facebook from March 2019

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The issue in GetHuman-ecandela's own words
Hi, I have been hack in my current account. It has my name Elizabeth Candelaria Rodriguez the picture is of me and it has a puzzle heart for Autism. A while back I received an email that I had chance my pass word but I never did. I tried getting this number on line Facebook support it was blue number but once you click it it marks another number. The people that are talking are saying that I have to give them money two card of $** each in order to have it fix then they told me that my pictures were being used for pornographic uses. I was and still am pissed off. The person that has my account even put some Arabic letters or symbols or phases on the button of my profile picture. If this is Facebook for real I need your help again. Again because this is the second time this happens. I had open this account a while back ad from here you guys helped. I couldn’t even get in to this one a while back. Please help my brother assed yesterday and I have all my pictures of him, family and fried. I need them for the funeral please help me get my other account back
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Facebook

Customer service issue
Reported by GetHuman-ecandela
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
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Seen by 19 customers so far
Similar issue to 411159 others
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GetHuman-ecandela started working on this issue
Mar 30th 1:15am