Hello, I (Korrie Peterson) am seeking help on behalf of a Facebook user as her assistan...

GetHuman-korriep's customer service issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-korriep's own words
Validate a new email address without access to the current email address that is tied to the Facebook account. ... Hello, I (Korrie Peterson) am seeking help on behalf of a Facebook user as her assistant. I'm trying to validate a new email address on an existing account (Diana Lynn Romero Newberry). The current email address *****@***.com is inaccessible. When entering a new email *****@***.com the validation code is not being sent to the gmail address even after selecting "resend confirmation code." Please advise.
GetHuman-korriep did not yet indicate what Facebook should do to make this right.
I have tried contacting the email company currently attached to the Facebook account with no success.
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Customer service issue
Reported by GetHuman-korriep
Mar 29th, 2019 - 6 mons ago
I have an issue with Facebook too
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Seen by 22 customers so far
Similar issue to 410988 others
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GetHuman-korriep started working on this issue
Mar 29th 9:33pm