I cannot log in to my Facebook account because I lost my phone number and they require...

GetHuman-asamkele's Report a Problem issue with Facebook from March 2019

15 views
 | 
410843 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-asamkele do it?
Waiting to hear how GetHuman-asamkele fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-asamkele's own words
I cannot log in to my Facebook account because I lost my phone number and they require the two factor authentication and I've already tried the method of taking my picture holding the pin you wrote to make sure it's me but I have not received any feedback*I would appreciate it if you can respond to me as soon as you can.*Thank you!.
GetHuman-asamkele did not yet indicate what Facebook should do to make this right.
Tried to do the method of taking a picture of myself with the handwritten pin
I have an issue with Facebook too
How GetHuman-asamkele fixed the problem
We are waiting for GetHuman-asamkele to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-asamkele fixes it.
This email address isn't valid

Facebook

Report a Problem issue
Reported by GetHuman-asamkele
Mar 29th, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 410843 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-asamkele started working on this issue
Mar 29th 7:18pm
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:42am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:48am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:51am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:52am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:52am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:53am
GetHuman-asamkele confirmed the issue is fixed. Hooray!
Mar 30th 5:53am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 5:54am
GetHuman-asamkele indicated the issue is not fixed yet.
Mar 30th 6:02am