I can't log into Facebook from my computer. My phone works fine. I've run virus and m...

GetHuman-thadley's customer service issue with Facebook from March 2019

375540 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-thadley's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-thadley may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-thadley's own words
I can't log into Facebook from my computer. My phone works fine. I've run virus and malware software with no results. I've cleared my data from Chrome. Whenever I try to access Facebook or the Help Community from my computer, it sends to me an error page saying "Sorry. * something went wrong." And, when I try to log in to Messenger or Facebook, it says "Facebook will be back soon," and that the site is down for maintenance.
GetHuman-thadley did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-thadley fixed the problem
We are waiting for GetHuman-thadley to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-thadley fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-thadley
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 375540 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-thadley started working on this issue
Mar 13th 6:02pm