Dear Team at Facebook**This is very frustrating coz when I try to go on Facebook a wind...

GetHuman2469597's customer service issue with Facebook from March 2019

373560 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2469597's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2469597's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2469597 will want to follow the link below to head to their help center. We will check on GetHuman2469597 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2469597 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2469597's own words
Dear Team at Facebook**This is very frustrating coz when I try to go on Facebook a window pops up telling me I've been temporarily blocked due to a post that I supposedly posted that violates Facebook policies. Anyone who knows me knows that I'm a law abiding citizen and would NEVER post ANY video or image that would be deemed as inappropriate. I'm a loving mother and grandmother and* an ardent lover of animals and if you could see my Activities on Facebook you'd see that that is all I send - pictures*videos of animals and pictures of my children and family. You haven't even given me an opportunity to fight my corner and inform me what this supposed video or feature is all about which I find extremely unfair. For all we know someone jealous or devious has opened one of my innocent pictures and decided to report it as abusive and without you allowing me to give MY side you've just gone and taken their word for it and assumed they're telling the truth!!!!!!!! And what I also don't understand is that you informed me I would be blocked till the **th March and so I went on Facebook today to wish my close friend a Happy Birthday and I got another message saying I'm now blocked till the **th??????? And again when I tried today (**th) I'm STILL Blocked!!!!! Please now would you take MY word that I'm just an innocent law-abiding lady and that there's been a massive misunderstanding here and then Unblock me please please please. This is just not fair. **Hope this comes with a speedy reply. **Kind regards*Judy Page. (Please I give you my permission to scroll down my Timeline and you'll see I'm just a normal fun loving lady who posts soppy cute posts - please go check - thank you) **************
GetHuman2469597 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2469597 fixed the problem
We are waiting for GetHuman2469597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2469597 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2469597
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 373560 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2469597 started working on this issue
Mar 13th 9:41am