Hi,**I tried doing paid advertisement on Facebook. I have added money to my business ac...

GetHuman2468997's customer service issue with Facebook from March 2019

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The issue in GetHuman2468997's own words
Hi,**I tried doing paid advertisement on Facebook. I have added money to my business account. Created an advertisement. At the last stage, when we publish the ad I am getting an alert - "Your account is unsettled.: You cannot perform the requested action because your account is unsettled. This means that the account has outstanding unpaid balance that could not be paid off cause by authorization failures * not enough credit * etc. Please add a new payment method or pay your card balance and try charging it again."**I checked for my dues. It is not showing any dues. I still have credits in my ad account. How to get over this problem?
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Customer service issue
Reported by GetHuman2468997
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 14 customers so far
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GetHuman2468997 started working on this issue
Mar 13th 5:28am