I do not use my facebook account. I continued to get messages sent to my phone and my...

GetHuman-mbliveng's customer service issue with Facebook from March 2019

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The issue in GetHuman-mbliveng's own words
I do not use my facebook account. I continued to get messages sent to my phone and my account continues to send out friend requests. I am told about these. I have tried to delete permanently my account but facebook keeps telling me that my password is wrong and won't allow me to reset by sending a code to my cell or email. I ask to send, but it does not send to either phone or email. I have recently been scammed for $**,*** and feel that someone has hacked my account. I want to delete permanently. All help on facebook info is articles and then asks for pw which I can't access. Called your number above and they said they do not help over phone. HELP please.
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Customer service issue
Reported by GetHuman-mbliveng
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-mbliveng started working on this issue
Mar 12th 10:41pm