Hello there! My IG account was hacked and I am hoping to have it recovered. The email t...
GetHuman2462938's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2462938's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2462938 will want to follow the link below to head to their help center. We will check on GetHuman2462938 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2462938 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2462938's own words
Hello there! My IG account was hacked and I am hoping to have it recovered. The email that I used for this account when I signed up years ago I no longer use. It is the same email that I use for my facebook. How can I attain control of my account again if it is an email that I no longer use - I don't even remember the password to. Are there other ways that I can prove it is me? I really need control over my account again as it is a way that I provide for my family. Please let me know if there is anything that I can do. This would seriously make my day. No, my year! Even better, my life! For reals tho. Thank you so much for taking the time to look into this!
GetHuman2462938 did not yet indicate what Facebook should do to make this right.
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