We have a credit card charge OF $***.** for Advertising Services from Facebook. *We don...

GetHuman2461874's customer service issue with Facebook from March 2019

3 views
 | 
372334 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2461874's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2461874's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2461874 will want to follow the link below to head to their help center. We will check on GetHuman2461874 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2461874 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2461874's own words
We have a credit card charge OF $***.** for Advertising Services from Facebook. *We don't have any businesses on FB.**My husband and I both have personal accounts BUT no businesses. **His account is under Robert Merton with an email address of REMSR@ HOTMAIL. COM.*Lives in Jacksonville, Fl.*Went to Nova High School**My account is under Jan Merton with an email address of CINDERELLY***@LIVE.COM. *Went to Nova High School.**Could you help us with this, please?**Thank you for your time,*Jan Merton *C*****@***.com *(***)***-****
GetHuman2461874 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2461874 fixed the problem
We are waiting for GetHuman2461874 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2461874 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2461874
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 372334 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2461874 started working on this issue
Mar 12th 3:55pm