Hi there, my name is Cameron Cole, i have a music page called Cam Cole and I'm currentl...

GetHuman-camscole's customer service issue with Facebook from March 2019

5 views
 | 
372247 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-camscole's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-camscole's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-camscole will want to follow the link below to head to their help center. We will check on GetHuman-camscole later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-camscole may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-camscole's own words
Hi there, my name is Cameron Cole, i have a music page called Cam Cole and I'm currently an editor of the page whereas I should be an admin.**Here is a link to the page:*https:**m.facebook.com*profile.php?id****************&ref*content*filter**The page was set up by my sister as I was terrible with computers at the time, she created a Facebook profile to set up the page and since then has not been active or involved, therefore she does not remember her login details or email address that she created to make the profile. *Now years later I have a sixteen thousand following and have people who wish to start to get involved in the page and I need to add them as editors and I cannot as I am only an editor myself.**If you guys can make me the admin of the page and get rid of Lucy Cole as admin then that would be amazing so then I can finally be in full control of my page.*I can prove my identity with passport photo, driving licence, whatever you need.**Please let me know asap as i have people waiting on a response from me, thanks*Cam.
GetHuman-camscole did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-camscole fixed the problem
We are waiting for GetHuman-camscole to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-camscole fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-camscole
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 372247 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-camscole started working on this issue
Mar 12th 2:59pm